frequently asked questions

How long will I take to complete the survey?

It takes a maximum of 20 minutes to complete the survey.

Can I save and complete later?

No. Uncompleted data will not be saved or recorded as uncomplete in the system. We urge all stakeholders to complete the survey once started.

If its anonymous and confidential why do you take contact details?

To make sure that only the targeted stakeholders of ELIDZ participate in the survey, not everybody across the country or globe.

Am I allowed to provide additional information to the process?

We welcome additional inputs from stakeholders. You can click here to provide additional information.

Am I allowed to recommend relevant people to provide information to the survey?

Yes, you are, and thank you for that. You can do so by clicking here.

Can you do group interview?

Yes, we can. Click here to provide the details of the other proposed survey informants

How long will ELIDZ take to produce the survey report?

It will take a month.

Where can stakeholders access the report?

The report can be requested from Mr Fergus McClure, Project Manager, Email: fergus@elidz.co.za; Tel: 043 702 8200.

What is the purpose of the survey and what are you going to do with the findings?

ELIDZ is conducting the survey to understand stakeholder’s perception on the services provided by and the governance of ELIDZ. This will help ELIDZ to improve service offerings, stakeholder communication and brand perception.

Can I switch between online and telephonic interview?

Yes, you can. Click here and make sure that you provide your contact details in the registration from to enable us to contact you and schedule the telephonic interview.

Can I be interviewed face-to-face?

Unfortunately, due to COVID-19 lockdown restrictions and fear of the risk of Corona spread we are not able to conduct face-to-face interviews.

Can I/we be interviewed through virtual meeting e.g. Zoom?

Yes, you can. Please schedule a Zoom meeting and send the login details to info@calorb.co.za.